Privacy Policy
Last updated: 07 August 2025
1. Data Controller
The owner and operator of https://3dcarwallart.com (the “Site”).
Email: info@3dcarwallart.com Tel.: +1 (307) 655-1989
2. Scope
This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you interact with the Site or with us by email, phone, social media or in person (collectively, the “Services”).
3. Personal Data We Collect & Why
| Category | Source | Purpose / Legal Basis |
|---|---|---|
| Identification Data(name, postal address, email, phone) | Checkout, account registration, contact form | Fulfilment of contracts |
| Account Preferences | User Profile | Provide requested features |
| Transactional Data(order contents, billing token) | WooCommerce checkout | Fulfilment of contracts; legal record-keeping |
| Customisation Files(photos, design specs) | File uploads | Create bespoke artwork |
| Technical & Cookie Data (IP, browser, device ID) | Cookies, server logs, analytics | Site security & performance (legitimate interest); analytics/marketing cookies collected only with consent |
| Marketing Preferences | Newsletter form | Email marketing (consent) |
| Sensitive data | Not intentionally collected. If you submit sensitive data, we process it only with explicit consent. |
Personal data also arises via comments, media uploads, cookies, analytics and third-party embeds (see below).
3.1 Comments
When visitors leave comments we collect the data shown in the comments form, plus IP address and browser user-agent to help spam detection. An anonymised hash of your email may be provided to Gravatar to display your avatar (Gravatar privacy: https://automattic.com/privacy/).
3.2 Media Uploads
If you upload images, avoid embedded location data (EXIF GPS). Visitors may download and extract location data from publicly displayed images.
3.3 Contact Forms
Our contact form records your name, email, subject and message. Submissions are stored for 6 months for customer service, then deleted. They are never used for marketing unless you opt in.
3.4 Cookies
| Cookie | Purpose | Duration | Essential |
|---|---|---|---|
wordpress_logged_in_[hash] | Keeps you logged in | Session | Yes |
woocommerce_cart_hash, woocommerce_items_in_cart | Cart functionality | Session | Yes |
wp_woocommerce_session_[hash] | Associates cart with account | 2 days | Yes |
_ga, _gid | Google Analytics | 2 yrs / 24 hrs | No (consent) |
cookie_consent_status | Stores cookie choices | 1 yr | Yes |
Non-essential cookies load only after you grant consent via our banner.
3.5 Analytics
We use Google Analytics 4. IP addresses are truncated. You can opt out by refusing analytics cookies, installing Google’s browser add-on, or enabling “Do Not Track”. Google privacy: https://policies.google.com/privacy.
4. Data Sharing
| Recipient | Purpose | Data Shared | Safeguard |
|---|---|---|---|
| Stripe / PayPal | Payments | Name, billing address, order amount, token | PCI-DSS, SCCs |
| DHL / UPS / FedEx | Delivery & customs | Name, shipping address, phone, value | Carrier contracts |
| Google LLC | Analytics | Truncated IP, cookie ID, events | SCCs |
| Mailchimp | Newsletters | Name, email, engagement | SCCs |
| Professional advisers | Accounting, legal, IT | Necessary records | NDAs |
We never sell personal data.
5. International Transfers
For transfers from the EEA, UK or Switzerland we rely on the EU Standard Contractual Clauses (SCCs) or equivalent safeguards. Request a copy via info@3dcarwallart.com.
6. Data Retention
| Dataset | Retention | |
|---|---|---|
| Contact-form entries | 6 months | |
| Analytics logs | 12 months | |
| Customer purchase records & invoices | 7 years | |
| Custom design files | 12 months after delivery | |
| Newsletter opt-ins | Until withdrawal |
7. Security
We use TLS encryption, AES-256 encrypted storage, two-factor admin login, IP whitelisting, annual penetration testing and staff data-protection training.
8. Data Breach Procedures
We operate a documented incident-response plan: 24/7 monitoring, internal reporting, forensic containment, supervisory-authority notification within 72 hours when required, and prompt communication to affected users.
9. Your Rights
If you reside in the EEA, UK or Switzerland you have rights of access, rectification, erasure, restriction, objection and data portability. Email info@3dcarwallart.com to exercise these rights. We respond within one month (extendable by two months for complex requests). You may lodge a complaint with your local supervisory authority; our lead EU authority is the Dutch Data Protection Authority.
10. Children
The Services are not directed to children under 16. We do not knowingly collect data from children. Contact us to delete any such data discovered.
11. Third-Party Data Sources
We receive shipping-status updates and fraud-prevention signals from payment gateways and carriers. These are merged with your order record.
12. Automated Decision-Making
We do not conduct fully automated decision-making that produces legal or similarly significant effects. Limited profiling (e.g., analytics demographics) is used only to improve marketing relevance.
13. Contact
Data Protection Officer
Email: info@3dcarwallart.com
Tel.: +1 (307) 655-1989 (Mon–Fri 09:00-17:00 UTC-7)
By continuing to use this Site you acknowledge that you have read and understood this Privacy Policy.